Legal

Terms of Service

Last updated: 27 May 2026  ·  Effective: 27 May 2026

← Back to App
Contents
  1. Acceptance of Terms
  2. Eligibility
  3. Account Registration & KYC
  4. Our Services
  5. Gold Transactions
  6. Payments & Withdrawals
  7. Fees & Pricing
  8. Referral Programme
  9. Prohibited Conduct
  10. Intellectual Property
  11. Disclaimers & Risk
  12. Limitation of Liability
  13. Termination
  14. Governing Law
  15. Changes to Terms
  16. Contact Us

1. Acceptance of Terms

By creating an account on Gold Evolution ("the Platform"), you ("User", "you") agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, you must not use the Platform.

These Terms constitute a legally binding agreement between you and Gold Evolution (UEN: 202443296N), a company registered in Singapore.

2. Eligibility

To use the Platform, you must:

We reserve the right to verify your eligibility at any time and to suspend or terminate accounts that do not meet these requirements.

3. Account Registration & KYC

Registration

You must provide accurate, complete, and current information during registration. You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately at hello@goldevolutionsg.com if you suspect unauthorised access to your account.

Know Your Customer (KYC)

We collect your NRIC/FIN for identity verification purposes. Your NRIC/FIN is hashed using SHA-256 and we retain only the last 4 digits in plain text. This is necessary to comply with applicable regulations and to prevent fraud.

One Account per Person

Each individual may hold only one account. Creating multiple accounts is strictly prohibited and will result in immediate suspension of all associated accounts.

You are solely responsible for all activity that occurs under your account. Never share your password with anyone, including Gold Evolution staff. We will never ask for your password.

4. Our Services

Gold Evolution provides a platform for:

Gold prices are updated in real time using live market data. We do not guarantee any specific price or return on your gold holdings.

5. Gold Transactions

Purchases

Gold purchases are executed at the prevailing market price at the time of transaction approval. You must submit a valid payment proof (bank transfer screenshot) for each purchase. Our system reviews payment proofs and credits your account upon verification.

Sales

Gold sales are executed at the prevailing market price at the time your sell request is processed. Sales proceeds are disbursed to your registered bank account upon processing.

Physical Gold Redemption

Physical gold bars are available for redemption subject to:

Transaction Finality

All approved transactions are final and irreversible once processed. Please review all transaction details carefully before submission.

Gold prices fluctuate constantly. The value of your gold holdings may go up or down. Past performance is not indicative of future results.

6. Payments & Withdrawals

Accepted Payment Methods

We currently accept payments via bank transfer (PayNow / FAST) to our designated company bank account. Payment details are provided within the Platform at the time of purchase.

Payment Proof

You must upload a clear screenshot of your payment confirmation. Fraudulent, edited, or misleading payment proofs constitute a serious breach of these Terms and may result in account suspension and legal action.

Buyback Payouts

Buyback payout requests are processed to your registered bank account, subject to:

Refunds

Refunds may be considered on a case-by-case basis for failed transactions or system errors. Contact us at hello@goldevolutionsg.com.

7. Fees & Pricing

Current fee structures, transaction minimums, and pricing are displayed within the Platform. We reserve the right to update our fees with 14 days' notice provided via email and in-app notification. Continued use of the Platform after the effective date of a fee change constitutes acceptance of the new fees.

8. Referral Programme

Gold Evolution operates a referral programme through which existing members ("Agents") can refer new members using a unique referral code.

9. Prohibited Conduct

You agree not to:

Violation of any of the above may result in immediate account suspension, forfeiture of balances, and referral to law enforcement authorities.

10. Intellectual Property

All content on the Platform — including but not limited to the Gold Evolution name, logo, app design, text, and code — is the intellectual property of Gold Evolution and protected under applicable Singapore law. You may not reproduce, distribute, or create derivative works without our express written consent.

11. Disclaimers & Risk

Investment Risk: Gold prices are subject to market fluctuations. Gold Evolution does not provide financial advice. The value of your gold holdings may decrease. You invest at your own risk.

The Platform is provided on an "as is" basis. We make no warranties, express or implied, regarding:

We are not a licensed financial adviser. Nothing on this Platform constitutes financial, investment, legal, or tax advice.

12. Limitation of Liability

To the fullest extent permitted by Singapore law, Gold Evolution and its directors, employees, and agents shall not be liable for:

Our total liability to you for any claim arising from use of the Platform shall not exceed the total value of gold holdings in your account at the time of the claim.

13. Termination

By You

You may request account closure at any time via your Profile page in the app or by emailing hello@goldevolutionsg.com. Before account deletion, you must liquidate any remaining gold holdings. We will process deletion requests within 30 days, subject to our data retention obligations.

By Us

We may suspend or terminate your account at any time, with or without notice, if we reasonably believe you have breached these Terms, engaged in fraudulent activity, or if we are required to do so by law.

Upon termination for cause, we reserve the right to freeze your account and gold holdings pending investigation and/or legal proceedings.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Singapore. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

We encourage users to resolve disputes informally first by contacting us at hello@goldevolutionsg.com.

15. Changes to Terms

We reserve the right to update these Terms at any time. When we make material changes, we will notify you via email and display a notice in the app at least 14 days before the changes take effect.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Terms.

16. Contact Us

For any questions about these Terms, please contact us: